Want to order online, but not sure where to start? Read on below for our tips for navigating the website.
First, let's take a look at the homepage. In the image below, you can see some of the website's basic functions identified by the colored circles and arrows. Scroll down and find the corresponding numbers below to read more about these functions.
1. Search - Click on the little magnifying glass icon to search for a specific item. This is the easiest way to shop on our website if you've already picked out what you'd like to order while browsing your catalog. Once you've clicked on the magnifying glass, you can type in the name of the product you wish to find, or its product number. For example, your search might be Beet Chioggia or 11-13. Once you have typed your search word, you can either wait for the product to pop up right underneath the search bar, or you can press "enter" on your keyboard and scroll down the page to see the product and other related products. Once you see the product you're looking for, click on it. This will take you to the product page, where you can see available sizes, see what's in stock, read our description of the product, or read other customers' product reviews. Once on the product page, select the size you want and enter the quantity, then click the button that says "Add to Basket".
2. Sign in / Register - If you have created an account with us in the past or would like to do so now, click on this little person-shaped icon. This will take you to a page where you can sign in using your pre-existing email address and password, or you can create an account and password with us using your email address as your username. The purpose of creating an account with us is for ease of use- We keep your shipping address on file so that you don't have to re-enter it each time you place an order with us. We never save your payment information for security purposes. If you don't wish to create a password and account with us, don't worry- you can always checkout "as a guest" each time you place an order, you will just have to re-enter your address when you do. Please note that you do need an email address to checkout on the website, whether you choose to create an account or checkout as a guest.
3. Basket / Cart - Remember when you searched for a product using the search function, and then clicked the "Add to Basket" button? Here's where the product you added went! After adding products to your basket, you can click on this little icon to either view the contents of your shopping basket, or to go straight to checkout. If you wish to edit the products you've added to your basket, or you just want to make sure everything looks good with your order before you proceed to checkout, click on the button that says "View Basket". This will take you to your basket page, where you can adjust the quantity of the products added to your basket, or remove them entirely using the little "X" symbol to the right of the product you wish to remove. After you have everything in your basket that you wish to purchase, click the "Checkout" button at the bottom of the page.
4. Shop / Browse Product Categories - If you don't already know the exact products you wish to purchase, you can browse the different products in their respective categories by clicking "Shop". After clicking "Shop", a dropdown menu will appear that show our most broad categories such as "Vegetable Seeds" and "Tools & Gifts". Want to see all of our different Beet varieties? Click on "Vegetable Seeds", then click on the "Beets" subcategory on the left-hand column on the next webpage. Want to see what new kitchen towel designs we have fresh in from Italy? Click on "Tools & Gifts", then click on the "Kitchen Towels" subcategory in the left-hand column. Once you find a product that you wish to order, click on it to be taken to the product's page where you can add it to your basket.
Ready to checkout? Click on the Basket icon in the top right-hand corner of the website, then click "Checkout". This action will take you to a page that looks like this:
If you are a returning customer that has created an account and password on our website in the past, enter your email address and password where prompted on the right-hand side of the page and click "Continue". If you are a new customer or you have ordered from us in the past but never created an official account and password, ignore the right-hand side of the page. Instead, look at the left-hand side of the page, where you can click the option to either "Checkout as a guest" or "Register an account". Decide whether you wish to register an account and create a password with us for easy checkout next time, or if you just wish to checkout as a guest so you don't need to remember a password, but you will have to re-enter your shipping address each time you place an order. Once you have made your decision, click on that option, then click the "Continue" button directly below the option you have selected. Once you click "Continue", the website will guide you through the rest of the checkout process. Fill in each box that is marked with a red asterisk*, then proceed through payment. You can enter your payment information on our secure website, or use your PayPal account.
Thank you for using our website to place an order! If you have any further questions, please feel free to contact us.